As the Dumo Suite family, we place sustainability at the core of all our operations, considering not only today but also tomorrow and future generations. By fulfilling our environmental, economic, and social responsibilities, we aim to foster a culture of sustainability among our employees, guests, suppliers, and all stakeholders.

In this context, we commit to:

Legal Compliance and Continuous Improvement:
Comply fully with all applicable national and international legal requirements throughout our products and service processes, and continuously measure, monitor, and improve our sustainability performance.

Guest Satisfaction and Feedback:
Identify the expectations and needs of our guests, evaluate all positive and negative feedback as opportunities for continuous improvement, and view crises as opportunities for development.

Children's Rights and Prevention of Child Exploitation:
Maintain a zero-tolerance policy against child labour and take a firm stance against all forms of child abuse, neglect, exploitation, and violations of children's rights.

Equality, Diversity and Human Rights:
Provide equal rights and opportunities to all employees throughout recruitment and employment processes without discrimination based on religion, language, race, gender, colour, disability, economic status, or nationality, and fully respect and protect human rights.

Support for Vulnerable Groups:
Actively promote women's employment and protect the rights of all vulnerable employees, particularly pregnant women, migrants, and disadvantaged groups.

Occupational Health and Safety:
Provide all employees with a hygienic, healthy, safe, and legally compliant working environment, and maintain Occupational Health and Safety awareness through continuous training.

Energy and Water Management:
Use energy and water resources efficiently, prioritize resource-saving technologies, and continuously reduce our carbon footprint and water consumption.

Waste and Pollution Management:
Implement practices to prevent air, water, and soil pollution; separate waste at its source for recycling; and ensure that all waste, particularly wastewater, is managed and disposed of safely without causing harm to the environment or the local community.

Sustainable Procurement and Local Economy:
Prioritize environmentally friendly and recyclable products in our procurement processes and support the local economy by collaborating with local suppliers, producers, and businesses.

Local Employment and Cultural Heritage:
Give priority to employing local people, protect the cultural and historical heritage of our region, promote it to our guests, and contribute to preserving it for future generations.

Awareness and Communication:
Inform our employees, guests, and suppliers about our sustainability practices and encourage their active participation and support throughout these processes.

Industry Leadership and Quality:
Closely follow industry innovations and global developments, combine competitiveness with cost efficiency and the highest standards of service quality, and strive to become a leading organization in sustainable tourism.

Risk Management and Business Continuity:
Proactively identify and manage all risks that may threaten the sustainability of our operations, take prompt and effective action during crises, and safeguard business continuity and the safety of all our stakeholders.

We hereby commit ourselves to implementing and maintaining the above principles.

Publication Date: 02 May 2026